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How it works
24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat.
Meet customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site or a full-fledged co-browse session. On any device, including mobile, without installations.
Make your interactions more efficient and effective thanks to recordings and automated transcriptions. With our analytics suite you get insights in customer satisfaction, compliance, script adherence and goal attainment.
We offer a highly configurable video calling platform that complies with all your workflows, security requirements and customer journeys. to benefits >
Schedule video calls or have customers book a meeting themselves. You can even start an instant video call from your website.
With advanced features such as configurable meeting types, availability management, routing and agent re-assignment.Learn more >
Host secure and encrypted 1-click video calls on your own website domain - with your logo and colors. 24sessions works on both web and mobile, without downloads.
Packed with value such as screen sharing, browser sharing, file sharing and video call recordings.Learn more >
Get feedback after your video meeting, and track NPS across teams and meeting types. Combine recordings, speech-to-text and our AI goal tracker with client reviews to relive key moments, optimise coaching & track compliance.Learn more >
Our video calls are highly configurable. Some of our customers have scaled to 5000+ agents across products and customer journeys, each with specific regulatory and workflow requirements.
If you're looking to go big, go 24sessions.Learn more >
We've got you covered. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent.
Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.
As a company, 24sessions is ISO 27001 certified, GDPR proof, PCI compliant and regularly PEN-tested.Learn more about secure video calls >
Our video calling platform covers every aspect of the customer journey.
For every type of client meeting, configure video call settings to fit your workflows.
Allow customers to easily join video calls on their mobile devices.
Secure with a capital S. Our video calls are GDPR proof, ISO 27001 and MIFID II compliant.
24sessions equals effortless video calling without any downloads.
Embed or share your booking forms to get booked at times that suit you.
24sessions is built for customer contact. Provide the best and easiest video calling experience.
Gather insights and learn what can be improved to save time, sell more or get happier customers.
See more reasons to collaborate with 24sessions
24sessions empowers service providers to offer video calls as a new channel for customer interaction. Explore how our video calling solutions can be used for your business.
Build more personal relationships with your banking customers.
Maintain the human touch even when interacting with clients digitally.Learn more
Personalize customer contact through video calls.
Offer citizens more personal and accessible digital services.More information
See more solutions from 24sessions
We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.
The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.
The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.
Interested in learning more about 24sessions? Drop your details and we will get back to you as soon as possible. Got any specific questions? Feel free to get in touch!
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10, Rue de Penthièvre75008 ParisT: +33 (0) 1 8744 60 40