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      Solutions

      Learn how video calling with customers is implemented on a wide range of industries. 
       

       

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              Get in touch 

              Product

                
              Configurable video journeys
              Co-browsing
              Embedded
              Latest features >
               
               
               

                Benefits

                  Services

                  Get email updates

                  Receive news about our product, team, and customers every month.

                  Solutions

                  Learn how video calling with customers is implemented on a wide range of industries. 
                   

                   

                    Industries

                      Partners

                      Get email updates

                      Receive news about our product, team, and customers every month.

                      Resources

                      Read, watch and learn everything 
                      there is to know about 24sessions.
                       

                       

                        Content

                          More

                          Get email updates

                          Receive news about our product, team, and customers every month.

                           

                          The video-first customer engagement platform

                          See how our scheduling, video calling experiences and analytics solution delivers frictionless customer journeys for personal contact.
                           

                          Get in touch

                          24sessions-client-logos-2021_v2

                          Why 24sessions?

                          • lock-alt-duotone
                            Secure

                            Encrypted, ISO 27001, GDPR & trusted by banks and central governments.

                          • Easy to use
                            Easy to use

                            Anyone can use 24sessions without training or installing software. Just click a link and go!

                          • Everything you need
                            Everything you need (and more)

                            Most complete solution in the market. Built-in workflows, booking system, NPS & more.

                          • Experts in your field
                            Experts in your industry

                            Our industry experts know how to make video contact successful and guide you every step of the way.

                          • fits organization
                            Fits your organization

                            Standard integrations with your CRM, Contact Center and calendar, configurable UI & powerful API.

                          • Support
                            Incredible support

                            We love to help. Our customer success team is always available via chat for you and your users.

                          Create your video call journey

                          Pre-meeting

                          Start an interaction

                          24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click-to-call journeys and escalation from chat.

                          • Planning
                            Appointment booking
                          • Click to Call
                            Instant video call
                          • escalate-to-video-from-phone-chat-conversation
                            Chat escalation

                          Talk to customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site, or a full-fledged co-browsing session. On any device, including mobile, without installations.

                          • Video Calling
                            Video Calling
                          • Screen Share
                            Screen Sharing
                          • Co-Browse
                            Co-Browsing
                          • Document Sharing
                            Document Sharing
                          • Embeddable MR
                            Embeddable on your site
                          • Mobile
                            Mobile

                          Make your customer interactions more effective and efficient thanks to recordings and automated transcription. Our Analytics suite gives you insights in Customer Satisfaction, compliance, script adherence and goal attainment.

                          • Reviews
                            Reviews & CSAT
                          • Recordings
                            Recordings
                          • Speech to text
                            Speech to Text Transcription
                          • Ai Goal Tracker
                            AI Goal Tracker
                          • Analytics Dashboard
                            Analytics Dashboard
                          Discover more features

                          Rest easy with enterprise-grade security
                          ISO-27001-compliant
                          GDPR-proof-video-calls
                          NEN-certification-24sessions
                          PCI-compliance

                          We've got you covered. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent.

                          Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.

                          As a company, 24sessions is ISO 27001 certified, GDPR proof, PCI compliant and regularly PEN-tested.

                          Learn more about secure video calls >

                          Benefits of our technology

                          Our rich video call platform covers every aspect of the customer journey.
                          configurable-settings

                          Configurable

                          For every type of client meeting, configure video call settings to fit your workflows.

                          More info
                          web-based-video-calling

                          Browser-based

                          24sessions equals effortless video calling without any downloads.

                          More info
                          secure-video-calls-for-customer-interaction

                          Safe & Secure

                          Secure with a capital S. Our video calls are GDPR proof, ISO 27001 and Mifid II compliant.

                          More info
                          video-call-on-mobile

                          Mobile

                          Allow customers to easily join a video call on their mobile devices.

                          More info
                          booking-module

                          Get booked

                          Embed or share your booking forms to get booked at times that suit you.

                          More info
                          Learn and improve

                          Record and measure

                          Gather insights and track what can be improved to save time, sell more and get happier customers.

                          More info
                          Customer-Interaction

                          Customer interaction

                          24sessions is built for Customer Engagement. Provide a seamless, easy-to-use video call experience.

                          More info

                          See more reasons to collaborate with 24sessions
                          All Benefits

                          Video call solutions

                          24sessions empowers service providers to offer video calls as a new channel for customer interaction. Explore how our video calling solutions can be used for your business.
                          Video Banking

                          Build more personal relationships with your banking customers.

                          Learn more
                          Insurance via video

                          Maintain the human touch even when interacting with clients digitally.

                          Learn more
                          Public Sector

                          Offer citizens more personal and accessible digital services.


                          Learn more

                          Contact Centers

                          Personalise customer contact through video calls.


                          Learn more
                          section-solutions

                          See more solutions from 24sessions

                          All Solutions

                          We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.

                          Robin
                          Robin van den Burg
                          Managing Director at Aegon Advisory

                          There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.

                          Jaap Dijkhuizen Genesys Testimonial
                          Jaap Dijkhuizen
                          Solutions Consultant at Genesys

                          The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.

                          loes
                          Loes Quinten
                          Manager Recruitment at PostNL

                          The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.

                          WIlfried-1
                          Wilfried Poorthuis
                          Director at Spotta
                          24sessions-client-logos-2021_v2
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