Product

Video call experiences that 
simplify and improve customer communication.
 

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Resources

Read, watch and learn everything 
there is to know about 24sessions.
 

 

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The video-first customer engagement platform

See how our scheduling, video calling experiences and analytics solution delivers frictionless customer journeys for personal contact.
 

Get started    How it works

https://info.24sessions.com/hubfs/b36fff021250b1a498ff0f6f732066c0.mp4
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Your customer journey in 1-2-3

1. Pre-meeting

Start an interaction

24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat.

  • Planning
    Appointment booking
  • Click to Call
    Click to Video Call
  • Chat Escalation
    Chat Escalation

Meet customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site or a full-fledged co-browse session. On any device, including mobile, without installations.

  • Video Calling
    Video Calling
  • Screen Share
    Screen Sharing
  • Co-Browse
    Co-Browsing
  • Document Sharing
    Document Sharing
  • Embeddable MR
    Embeddable on your site
  • Mobile
    Mobile

Make your interactions more efficient and effective thanks to recordings and automated transcriptions. With our analytics suite you get insights in customer satisfaction, compliance, script adherence and goal attainment.

  • Reviews
    Reviews & CSAT
  • Recordings
    Recordings
  • Speech to text
    Speech to Text Transcription
  • Ai Goal Tracker
    AI Goal Tracker
  • Analytics Dashboard
    Analytics Dashboard
Discover more Features

Rest easy with enterprise-grade security

UK_ISO_27001_color
GDPR
PCI-1

We've got you covered. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent.

Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.

As a company, 24sessions is ISO 27001 certified, GDPR proof, PCI compliant and regularly PEN-tested.

Learn more about secure video calls >

Why 24sessions

Our video calling platform covers every aspect of the customer journey.

configurable-video-meeting-types

Configurable

For every type of client meeting, configure video call settings to fit your workflows.

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Mobile

Mobile

Allow customers to easily join video calls on their mobile devices.

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Safe

Safe & Secure

Secure with a capital S. Our video calls are GDPR proof, ISO 27001 and MIFID II compliant.

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No Downloads

No downloads

24sessions equals effortless video calling without any downloads.

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Get Booked

Get booked

Embed or share your booking forms to get booked at times that suit you.

More info
Customer INteraction

Customer Interaction

24sessions is built for customer contact. Provide the best and easiest video calling experience.

More info
Learn and improve

Learn and Improve

Gather insights and learn what can be improved to save time, sell more or get happier customers.

More info

See more reasons to collaborate with 24sessions

All Benefits

Solutions

24sessions empowers service providers to offer video calls as a new channel for customer interaction. Explore how our video calling solutions can be used for your business.

Video Banking

Build more personal relationships with your banking customers.

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Insurance via video

Maintain the human touch even when interacting with clients digitally.

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Contact Centers

Personalize customer contact through video calls.

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Governments

Offer citizens more personal and accessible digital services.

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Solutions Section-min

See more solutions from 24sessions

All Solutions

We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.

Robin
Robin van den Burg
Managing Director at Aegon Advisory

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.

Jaap Dijkhuizen Genesys Testimonial
Jaap Dijkhuizen
Solutions Consultant at Genesys

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.

loes
Loes Quinten
Manager Recruitment at PostNL

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.

WIlfried-1
Wilfried Poorthuis
Director at Spotta
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Request a Demo

Request a demo

Interested in learning more about 24sessions? Drop your details and we will get back
to you as soon as possible. Got any specific questions? Feel free to get in touch!

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