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Product

Video call experiences that 
simplify and improve customer communication.
 
Product overview
Latest features
API Documentation

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      Services

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      Receive news about our product, team, and customers every month.

      Solutions

      Learn how video calling with customers is implemented on a wide range of industries. 
       

       

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          Partners

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          Receive news about our product, team, and customers every month.

          Resources

          Read, watch and learn everything 
          there is to know about 24sessions.
           

           

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              Receive news about our product, team, and customers every month.

              Get started

              Product

              Video call experiences that 
              simplify and improve customer communication.
               
              Product overview
              Latest features
              API Documentation

                Benefits

                  Services

                  Get email updates

                  Receive news about our product, team, and customers every month.

                  Solutions

                  Learn how video calling with customers is implemented on a wide range of industries. 
                   

                   

                    Industries

                      Partners

                      Get email updates

                      Receive news about our product, team, and customers every month.

                      Resources

                      Read, watch and learn everything 
                      there is to know about 24sessions.
                       

                       

                        Content

                          More

                          Get email updates

                          Receive news about our product, team, and customers every month.

                           

                          The video-first customer engagement platform

                          See how our scheduling, video calling experiences and analytics solution delivers frictionless customer journeys for personal contact.
                           

                          Get started    How it works

                          https://info.24sessions.com/hubfs/b36fff021250b1a498ff0f6f732066c0.mp4
                          logos-clients-24sessions

                          Your customer journey in 1-2-3

                          1. Pre-meeting

                          Start an interaction

                          24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat.

                          • Planning
                            Appointment booking
                          • Click to Call
                            Click to Video Call
                          • Chat Escalation
                            Chat Escalation
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                          Meet customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site or a full-fledged co-browse session. On any device, including mobile, without installations.

                          • Video Calling
                            Video Calling
                          • Screen Share
                            Screen Sharing
                          • Co-Browse
                            Co-Browsing
                          • Document Sharing
                            Document Sharing
                          • Embeddable MR
                            Embeddable on your site
                          • Mobile
                            Mobile
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                          Make your interactions more efficient and effective thanks to recordings and automated transcriptions. With our analytics suite you get insights in customer satisfaction, compliance, script adherence and goal attainment.

                          • Reviews
                            Reviews & CSAT
                          • Recordings
                            Recordings
                          • Speech to text
                            Speech to Text Transcription
                          • Ai Goal Tracker
                            AI Goal Tracker
                          • Analytics Dashboard
                            Analytics Dashboard
                          conversation-transcript-Jane-and-Jordan video-call-recording-with-client feedback-rating-of-video-call dashboard-analytics-image thumbs-up-successful-video-call
                          Discover more Features

                          Rest easy with enterprise-grade security
                          UK_ISO_27001_color
                          GDPR
                          PCI-1

                          We've got you covered. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent.

                          Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.

                          As a company, 24sessions is ISO 27001 certified, GDPR proof, PCI compliant and regularly PEN-tested.

                          Learn more about secure video calls >

                          Why 24sessions

                          Our video calling platform covers every aspect of the customer journey.
                          configurable-video-meeting-types

                          Configurable

                          For every type of client meeting, configure video call settings to fit your workflows.

                          More info
                          Mobile

                          Mobile

                          Allow customers to easily join video calls on their mobile devices.

                          More info
                          Safe

                          Safe & Secure

                          Secure with a capital S. Our video calls are GDPR proof, ISO 27001 and MIFID II compliant.

                          More info
                          No Downloads

                          No downloads

                          24sessions equals effortless video calling without any downloads.

                          More info
                          Get Booked

                          Get booked

                          Embed or share your booking forms to get booked at times that suit you.

                          More info
                          Customer INteraction

                          Customer Interaction

                          24sessions is built for customer contact. Provide the best and easiest video calling experience.

                          More info
                          Learn and improve

                          Learn and Improve

                          Gather insights and learn what can be improved to save time, sell more or get happier customers.

                          More info

                          See more reasons to collaborate with 24sessions
                          All Benefits

                          Solutions

                          24sessions empowers service providers to offer video calls as a new channel for customer interaction. Explore how our video calling solutions can be used for your business.
                          Video Banking

                          Build more personal relationships with your banking customers.

                          Learn more
                          Insurance via video

                          Maintain the human touch even when interacting with clients digitally.

                          Learn more

                          Contact Centers

                          Personalize customer contact through video calls.

                          Learn more
                          Governments

                          Offer citizens more personal and accessible digital services.

                          More information

                          Solutions-for-video-customer-contact

                          See more solutions from 24sessions

                          All Solutions

                          We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.

                          Robin
                          Robin van den Burg
                          Managing Director at Aegon Advisory

                          There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.

                          Jaap Dijkhuizen Genesys Testimonial
                          Jaap Dijkhuizen
                          Solutions Consultant at Genesys

                          The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.

                          loes
                          Loes Quinten
                          Manager Recruitment at PostNL

                          The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.

                          WIlfried-1
                          Wilfried Poorthuis
                          Director at Spotta
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                          Request a Demo

                          Request a demo

                          Interested in learning more about 24sessions? Drop your details and we will get back
                          to you as soon as possible. Got any specific questions? Feel free to get in touch!

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