Product

Video call experiences that 
simplify and improve customer communication.
 
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Video calling for customer interaction

Improve your customer communication with secure video calls. WebRTC-based technology made to meet with clients.
 

Get started    How it works

https://info.24sessions.com/hubfs/b36fff021250b1a498ff0f6f732066c0.mp4
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Home Advisor Laptop-min

Just a link.
No downloads.
Even on mobile.

Video calling with your customers shouldn’t be hard

  • Share a link
  • Join video call
  • Get insights

One solution for all your
customer meetings

We offer a highly configurable video calling platform that complies with all your workflows, security requirements and customer journeys.

Book, call & review
Schedule-1

Booking & Scheduling

Schedule video calls or have customers book a meeting themselves. You can even start an instant video call from your website.

With advanced features such as configurable meeting types, availability management, routing and agent re-assignment.

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Secure Video Calls

Host secure and encrypted 1-click video calls on your own website domain - with your logo and colors. 24sessions works on both web and mobile, without downloads.

Packed with value such as screen sharing, browser sharing, file sharing and video call recordings.

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Feedback & Analytics

Get feedback after your video meeting, and track NPS across teams and meeting types.

Combine recordings, speech-to-text and our AI goal tracker with client reviews to relive key moments, optimise coaching & track compliance. 

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Enterprise Grade

Our video calls are highly configurable. Some of our customers have scaled to 5000+ agents across products and customer journeys, each with specific regulatory and workflow requirements. 

If you're looking to go big, go 24sessions.

Product Overview

We've got you covered. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent.

Your data is securely stored in Europe (or your location of choice), AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.

As a company, 24sessions is ISO 27001 certified, GDPR proof, PCI compliant and regularly PEN-tested.

Rest easy with enterprise-grade security

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GDPR
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Why 24sessions

Our video calling platform covers every aspect of the customer journey.

Safe

Safe & Secure

Secure with a capital S. Our video calls are GDPR proof, ISO 27001 and MIFID II compliant.

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Mobile

Mobile

Allow customers to easily join video calls on their mobile devices.

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No Downloads

No downloads

24sessions equals effortless video calling without any downloads.

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configurable-video-meeting-types

Configurable

For every type of client meeting, configure video call settings to fit your workflows.

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Get Booked

Get booked

Embed or share your booking forms to get booked at times that suit you.

More info
Customer INteraction

Customer Interaction

24sessions is built for customer contact. Provide the best and easiest video calling experience.

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Learn and improve

Learn and Improve

Gather insights and learn what can be improved to save time, sell more or get happier customers.

More info

See more reasons to collaborate with 24sessions

All Benefits

Solutions

24sessions empowers service providers to offer video calls as a new channel for customer interaction. Explore how our video calling solutions can be used for your business.

Video Banking

Build more personal relationships with your banking customers.

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Video Recruitment

Supercharge your hiring process with video recruitment.

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Contact Centers

Personalize customer contact through video calls.


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Insurance via video

Maintain the human touch even when interacting with clients digitally.

More information

Solutions Section-min

See more solutions from 24sessions

All Solutions

We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.

Robin
Robin van den Burg
Managing Director at Aegon Advisory

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.

Jaap Dijkhuizen Genesys Testimonial
Jaap Dijkhuizen
Solutions Consultant at Genesys

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.

loes
Loes Quinten
Manager Recruitment at PostNL

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.

WIlfried-1
Wilfried Poorthuis
Director at Spotta
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Interested in learning more about 24sessions? Drop your details and we will get back
to you as soon as possible. Got any specific questions? Feel free to get in touch!

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