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Video call experiences that 
simplify and improve customer communication.
 
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          Product

          Video call experiences that 
          simplify and improve customer communication.
           
          Product Overview
          Latest features
           

            Benefits

              Services

              Get email updates

              Receive news about our product, team, and customers every month.

              Resources

              Read, watch and learn everything 
              there is to know about 24sessions.
               

               

                Content

                  More

                  Get email updates

                  Receive news about our product, team, and customers every month.

                   

                  The video-first customer engagement platform

                  See how our scheduling, video calling experiences and analytics solution delivers frictionless customer journeys for personal contact.
                   

                  Get started    How it works

                  https://info.24sessions.com/hubfs/b36fff021250b1a498ff0f6f732066c0.mp4
                  Website logos NEW-Vattenfall-v2

                  Your customer journey in 1-2-3

                  1. Pre-meeting

                  Start an interaction

                  24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat.

                  • Planning
                    Appointment booking
                  • Click to Call
                    Click to Video Call
                  • Chat Escalation
                    Chat Escalation

                  Meet customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site or a full-fledged co-browse session. On any device, including mobile, without installations.

                  • Video Calling
                    Video Calling
                  • Screen Share
                    Screen Sharing
                  • Co-Browse
                    Co-Browsing
                  • Document Sharing
                    Document Sharing
                  • Embeddable MR
                    Embeddable on your site
                  • Mobile
                    Mobile

                  Make your interactions more efficient and effective thanks to recordings and automated transcriptions. With our analytics suite you get insights in customer satisfaction, compliance, script adherence and goal attainment.

                  • Reviews
                    Reviews & CSAT
                  • Recordings
                    Recordings
                  • Speech to text
                    Speech to Text Transcription
                  • Ai Goal Tracker
                    AI Goal Tracker
                  • Analytics Dashboard
                    Analytics Dashboard
                  Discover more Features

                  Rest easy with enterprise-grade security
                  UK_ISO_27001_color
                  GDPR
                  PCI-1

                  We've got you covered. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent.

                  Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.

                  As a company, 24sessions is ISO 27001 certified, GDPR proof, PCI compliant and regularly PEN-tested.

                  Learn more about secure video calls >

                  Why 24sessions

                  Our video calling platform covers every aspect of the customer journey.
                  configurable-video-meeting-types

                  Configurable

                  For every type of client meeting, configure video call settings to fit your workflows.

                  More info
                  Mobile

                  Mobile

                  Allow customers to easily join video calls on their mobile devices.

                  More info
                  Safe

                  Safe & Secure

                  Secure with a capital S. Our video calls are GDPR proof, ISO 27001 and MIFID II compliant.

                  More info
                  No Downloads

                  No downloads

                  24sessions equals effortless video calling without any downloads.

                  More info
                  Get Booked

                  Get booked

                  Embed or share your booking forms to get booked at times that suit you.

                  More info
                  Customer INteraction

                  Customer Interaction

                  24sessions is built for customer contact. Provide the best and easiest video calling experience.

                  More info
                  Learn and improve

                  Learn and Improve

                  Gather insights and learn what can be improved to save time, sell more or get happier customers.

                  More info

                  See more reasons to collaborate with 24sessions
                  All Benefits

                  Solutions

                  24sessions empowers service providers to offer video calls as a new channel for customer interaction. Explore how our video calling solutions can be used for your business.
                  Video Banking

                  Build more personal relationships with your banking customers.

                  Learn more
                  Insurance via video

                  Maintain the human touch even when interacting with clients digitally.

                  Learn more

                  Contact Centers

                  Personalize customer contact through video calls.

                  Learn more
                  Governments

                  Offer citizens more personal and accessible digital services.

                  More information

                  Solutions Section-min

                  See more solutions from 24sessions

                  All Solutions

                  We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.

                  Robin
                  Robin van den Burg
                  Managing Director at Aegon Advisory

                  There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.

                  Jaap Dijkhuizen Genesys Testimonial
                  Jaap Dijkhuizen
                  Solutions Consultant at Genesys

                  The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.

                  loes
                  Loes Quinten
                  Manager Recruitment at PostNL

                  The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.

                  WIlfried-1
                  Wilfried Poorthuis
                  Director at Spotta
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                  Request a Demo

                  Request a demo

                  Interested in learning more about 24sessions? Drop your details and we will get back
                  to you as soon as possible. Got any specific questions? Feel free to get in touch!

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                  T: +31 (0) 20 210 1229

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                  T: +33 (0) 1 8744 60 40

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