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Video call experiences that 
simplify and improve customer communication.
 

 

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          Video call experiences that 
          simplify and improve customer communication.
           

           

            Benefits

              Services

              Get email updates

              Receive news about our product, team, and customers every month.

              Resources

              Read, watch and learn everything 
              there is to know about 24sessions.
               

               

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                  Video calling for customer interaction

                  Improve your customer communication with secure video calls. WebRTC-based technology made to meet with clients.
                   

                  Get started    How it works

                  https://info.24sessions.com/hubfs/b36fff021250b1a498ff0f6f732066c0.mp4
                  Website logos NEW-Vattenfall-v2
                  Home Advisor Laptop-min

                  Just a link.
                  No downloads.
                  Even on mobile.

                  Video calling with your customers shouldn’t be hard
                  • Share a link
                  • Join video call
                  • Get insights

                  One solution for all your
                  customer meetings

                  We offer a highly configurable video calling platform that complies with all your workflows, security requirements and customer journeys.
                  Book, call & review
                  Schedule-1

                  Booking & Scheduling

                  Schedule video calls or have customers book a meeting themselves. You can even start an instant video call from your website.

                  With advanced features such as configurable meeting types, availability management, routing and agent re-assignment.

                  Video Call-1

                  Secure Video Calls

                  Host secure and encrypted 1-click video calls on your own website domain - with your logo and colors. 24sessions works on both web and mobile, without downloads.

                  Packed with value such as screen sharing, browser sharing, file sharing and video call recordings.

                  Review-1

                  Feedback & Analytics

                  Get feedback after your video meeting, and track NPS across teams and meeting types.

                  Combine recordings, speech-to-text and our AI goal tracker with client reviews to relive key moments, optimise coaching & track compliance. 

                  Enterprise-1

                  Enterprise Grade

                  Our video calls are highly configurable. Some of our customers have scaled to 5000+ agents across products and customer journeys, each with specific regulatory and workflow requirements. 

                  If you're looking to go big, go 24sessions.

                  All features

                  We've got you covered. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent.

                  Your data is securely stored in Europe (or your location of choice), AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.

                  As a company, 24sessions is ISO 27001 certified, GDPR proof, PCI compliant and regularly PEN-tested.

                  Rest easy with enterprise-grade security
                  ISO-1
                  GDPR
                  PCI-1

                  Why 24sessions

                  Our video calling platform covers every aspect of the customer journey.
                  Safe

                  Safe & Secure

                  Secure with a capital S. Our video calls are GDPR proof, ISO 27001 and MIFID II compliant.

                  More info
                  Mobile

                  Mobile

                  Allow customers to easily join video calls on their mobile devices.

                  More info
                  No Downloads

                  No downloads

                  24sessions equals effortless video calling without any downloads.

                  More info
                  configurable-video-meeting-types

                  Configurable

                  For every type of client meeting, configure video call settings to fit your workflows.

                  More info
                  Get Booked

                  Get booked

                  Embed or share your booking forms to get booked at times that suit you.

                  More info
                  Customer INteraction

                  Customer Interaction

                  24sessions is built for customer contact. Provide the best and easiest video calling experience.

                  More info
                  Learn and improve

                  Learn and Improve

                  Gather insights and learn what can be improved to save time, sell more or get happier customers.

                  More info

                  See more reasons to collaborate with 24sessions
                  All Benefits

                  Solutions

                  24sessions empowers service providers to offer video calls as a new channel for customer interaction. Explore how our video calling solutions can be used for your business.
                  Video Banking

                  Build more personal relationships with your banking customers.

                  More information
                  Video Recruitment

                  Supercharge your hiring process with video recruitment.

                  More information
                  Contact Centers

                  Personalize customer contact through video calls.


                  More information
                  Insurance via video

                  Maintain the human touch even when interacting with clients digitally.

                  More information

                  Solutions Section-min

                  See more solutions from 24sessions

                  All Solutions

                  We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.

                  Robin
                  Robin van den Burg
                  Managing Director at Aegon Advisory

                  There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.

                  Jaap Dijkhuizen Genesys Testimonial
                  Jaap Dijkhuizen
                  Solutions Consultant at Genesys

                  The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.

                  loes
                  Loes Quinten
                  Manager Recruitment at PostNL

                  The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.

                  WIlfried-1
                  Wilfried Poorthuis
                  Director at Spotta
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                  Request a demo

                  Interested in learning more about 24sessions? Drop your details and we will get back
                  to you as soon as possible. Got any specific questions? Feel free to get in touch!

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