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Video call experiences that 
simplify and improve customer communication.
 

 

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Built for customer interaction

Provide customers with the best and easiest video calling experience

Don't use internal conferencing systems with external meetings.
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Video calling with customers is growing to be a popular way of connecting with customers efficiently and personally. But what tool do you use? 

Most businesses have one or two conferencing platforms laying around on a shelve, so it seems like an easy choice to use the internal software you're already using for outside conversations. Sadly, this will most likely not work out. Video calling with customers requires a solution that was built for this exact purpose, it's a whole new ballgame and demands crucial software capabilities. 

This is where 24sessions comes in. Our technology was built for 1-on-1 interaction with customers. We've created a hyper simple solution for users and customers to connect with each other via video. 

 

 

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One-click access

One of the crucial capabilities when building a video calling solution for customer interaction is the joining process. Your customers are not interested in downloading and installing software or hassle with access codes. With 24sessions, customers can join a call with the click of a button and without any downloads required. 

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Personal video calls 

Old-school video conferencing platforms have all been built on the idea that they must support large groups of users and meetings in a concurrent meeting. This results in sub-optimal experiences when using these platform for 1-on-1 video calls.

24sessions allows you to have amazing video calls, perfectly tailored for 1-on-1 (or small grouped) meetings. The video is large, bright and full of details your team needs to properly meet with customers. 

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Onboard customers effortless 

Nothing is more frustrating than waiting for customers in a video call, not knowing what is happening on their side. This is why 24sessions incorporates an advanced onboarding bot that guides your customers through every step and helps them where needed. 

Are there problems with your customer' microphone? No problem, our bot will show a gif animation on where to locate microphone settings to solve the issue. Simultaneously we'll notify the agent about the issue, allowing him or her to contact the customer if needed. 

Features

24sessions empowers service providers to offer video calling as a new customer interaction channel. Explore how our video calling solutions can be used for your business.

  1. One-click access

    Allow your customers to join video calls with a click of a button. No downloads or installations.

  2. 1-on-1 video calls

    24sessions offers personal 1-on-1 video call technology for a fully immersive experience.

  3. Smart onboarding

    Our smart onboarding helps your customers join video calls when they need a helping hand.


Visit our feature overview page and discover some of the features 24sessions has to offer. Interested in more? Request our full feature page.
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More Benefits

Safe

Industry-leading security

24sessions handles enterprise grade standards when it comes to securing your video calls.

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Customizable-1

Customizable

Your logo and color throughout the whole customer experience.

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No Downloads

No downloads

24sessions equals effortless video calling without any downloads.

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