Video call recordings and insights

Record meetings

Recordings can provide valuable insights into performance, help you with compliance and can be shared with clients or colleagues to rewatch conversations they had with your business. 24sessions allows you to make HD recordings of your video calls. These recordings can be started automatically at the beginning of every meeting, or they can be triggered manually by the users themselves. The recordings are then stored on the 24sessions platform or can be fetched from our API and stored locally on your premise.

AI powered insights

With our AI Conversation Intelligence, empower agents to focus on what really matters: building the customer relationship. Not on boring admin jobs or time-consuming compliance tasks. Automatically record and transcribe your video calls. So you can focus on your customer, not on which notes to write down.

Keep track of the compliance of every video call. Automatically detect compliance topics that are discussed and flag topics that are not mentioned. Coach teams more effectively by focussing on the most relevant conversations with highest or lowest satisfaction scores.