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24sessions handles enterprise-grade standards when it comes to securing your customer communication. We are ISO 27001 and PCI certified, and our video calls are GDPR-compliant.
Video calling is becoming a leading channel to discuss complex and personal matters like loans, investments, and insurances. Nowadays, customers are joining video calls from public places with unsecured WI-FI, confidential documents are shared, and conversations can be recorded. As a business, it's your responsibility to handle all the information correctly. This is where 24sessions comes in. 24sessions allows you to have GDPR compliant and secure video calls with your customers, securing the highest standards in safeguarding your customer's data. We're able to do this thanks to a combination of the use of WebRTC technology and our incorporated safety measures. Its automatic encryption and secure connections access only policy means that it is very safe and complies with all the latest data policies. Check out our blog on five reasons to use WebRTC for customer interaction.
Video calling via 24sessions works through a peer-to-peer infrastructure, meaning there is a direct connection between connection and advisor. The peer-to-peer video call is then encrypted thanks to the WebRTC technology our solution is built on.
Besides the encrypted video calls, 24sessions also minimizes the amount of data that is stored. For example, documents that you share via 24sessions are not stored on any servers; they need to be downloaded locally.
No need to worry about GDPR, 24sessions is compliant. We've managed to mold our technology, processes, and people to be fully functioning according to GDPR and the EU privacy regulations.
We know security is not optional and the ISO 27001 certification confirms our information security capabilities. This certification emphasizes our focus to provide secure video calls on an enterprise level.
24sessions empowers service providers to offer video calling as a new customer interaction channel. Explore how our video calling solutions can be used for your business.
Every video call is encrypted on all sides to ensure the most secure experience possible.
We are completely compliant with GDPR and EU regulations.
24sessions fully complies to the ISO 27001 certifications.
Interested in learning more about 24sessions? Drop your details and we will get back to you as soon as possible. Got any specific questions? Feel free to get in touch!
Allow customers to join video calls using their mobile devices
Your logo and color throughout the whole customer experience
24sessions equals effortless video calling without any downloads
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Hoogoorddreef 54D1101 BE AmsterdamT: +31 (0) 20 210 1229
10, Rue de Penthièvre75008 ParisT: +33 (0) 1 8744 60 40
4 major ways we have improved video calling with customers ▶️ Discover them here