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Rochdale and 24sessions join forces to offer remote inspections via video
Article
Oct 13, 2021 6:39:26 PM

We’re thrilled to announce a new client and use case. Housing corporation ...

4 Product Updates to improve omni-channel customer engagement

Signed, sealed, delivered. We’re ready to release not 1, not 2, but 4 Product Updates that we’ve been preparing for …

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Holland & Barrett delivers personal online Retail Experiences with live video calls

You might have come across them in our Retail webinar already - we’re happy to welcome international retailer Holland & …

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What is co-browsing and how does it work for customer interaction?

We all know the frustration of having to try to explain to a customer in words where to click on …

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5 reasons why video calling with customers is here to stay

Video calling has become the new normal for businesses worldwide. That's one clearly established consequence of the pandemic. And companies …

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Video calls help pension conductor Blue Sky Group to better understand customer's needs

Personal contact with pension fund participants is becoming increasingly important, also for Blue Sky Group, a conductor managing the pension …

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The 5 crucial criteria of technology for video customer contact

Are you looking to leverage video calls as a channel for customer interaction? Then why can’t you just use the …

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Key integrations to seamlessly fit 24sessions into your workflows

It can be hard to create long-lasting business value from technology for Customer Engagement if you’re using it as a …

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Rabobank launches video calling for SME business loans

We’re excited to share a new use case at Rabobank! The Dutch multinational bank has launched video calling for business …

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5 challenges banks need to overcome to get Digital Banking right

Traditional banks might have massively accelerated their digital transformation in 2020 - they’re only at 1% of the digital game …

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Big news: 24sessions is joining MessageBird

We are very thrilled to announce that 24sessions has been acquired by MessageBird, the world’s leader in Omnichannel Communications! 5 …

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How to successfully grow video customer contact with our Growth Model

When you’re new to video calling with customers, it can be a challenge to roll it out the right way …

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7 ways to embed video-first customer interactions on your own platforms using our API

In today’s omnichannel world, your customers expect silky smooth customer journeys across channels. And for you to come out of …

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The ROI of video calling: 5 beneficial business results

Rolling out video calls for customer interaction isn’t a simple one-step process - it requires proper planning. But once implemented, …

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Health insurer CZ launches video calling for business clients

We're happy to announce a new customer! Dutch health insurer CZ now offers its B2B clients video calling through 24sessions …

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New: improving group video calls with Grid View

It’s great to see your customer in a full, focused view while you’re on a 1-on-1 video call with them, …

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6 take-aways by Steven Van Belleghem on offering true digital convenience

It’s not just the Godfather. Don’t we all want to make our customers an ‘offer they can’t refuse’? Steven Van …

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Menzis first health insurer to launch video calling for B2C customers

We’re proud to share a new collaboration! Menzis is the first Dutch health insurer to offer its customers video calling …

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Level up your client meetings through the power of AI

Due to the pandemic, you might have lost sight of your customers a bit. For 2021, it’s essential to focus …

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New: Add video-first customer experiences to Amazon Connect

We’re introducing a new integration of 24sessions with Amazon Connect. This new integration enables Amazon Connect users to create the …

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