7 ways to embed video-first customer interactions on your own platforms using our API
In today’s omnichannel world, your customers expect silky smooth customer journeys across channels. And for you to come out of …
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by Lisanne Buisman, on Feb 24, 2021 4:24:46 PM
In today’s omnichannel world, your customers expect silky smooth customer journeys across channels. And for you to come out of …
by Lisanne Buisman, on Feb 1, 2021 5:30:00 PM
Rolling out video calls for customer interaction isn’t a simple one-step process. For a roll-out to succeed, it requires proper …
by Lisanne Buisman, on Jan 18, 2021 8:58:00 AM
We're happy to announce a new customer! Dutch health insurer CZ now offers its B2B clients video calling through 24sessions …
by Lisanne Buisman, on Jan 14, 2021 2:45:00 PM
It’s great to see your customer in a full, focused view while you’re on a 1-on-1 video call with them, …
by Lisanne Buisman, on Jan 7, 2021 5:13:49 PM
It’s not just the Godfather. Don’t we all want to make our customers an ‘offer they can’t refuse’? Steven Van …
by Lisanne Buisman, on Dec 29, 2020 4:22:08 PM
We’re proud to share a new collaboration! Menzis is the first Dutch health insurer to offer its customers video calling …
by Lisanne Buisman, on Dec 11, 2020 2:29:08 PM
Due to the pandemic, you might have lost sight of your customers a bit. For 2021, it’s essential to focus …
by Lisanne Buisman, on Nov 30, 2020 12:55:57 PM
We're proudly sharing the news of our collaboration with Dutch credit provider Qredits! After a pilot phase, Qredits has now …
by Lisanne Buisman, on Nov 27, 2020 4:17:00 PM
Do you allow customers to schedule appointments with your agents directly from your website? Most organisations do. Then you also …
by Lisanne Buisman, on Nov 26, 2020 10:27:07 AM
We’re thrilled to announce that we have ranked no. 16 in Deloitte’s 2020 Technology Fast 50 award! This means 24sessions …
by Lisanne Buisman, on Nov 20, 2020 9:23:31 AM
When SNS and 24sessions first met 12 years ago, Ronald Pieters was quite sceptical about video banking. He saw it …
by Lisanne Buisman, on Nov 19, 2020 10:50:19 AM
Great news for our Genesys integrators! You can now have scheduled video interactions right from your Genesys Cloud environment. A …
by Lisanne Buisman, on Nov 10, 2020 4:57:50 PM
Consumers increasingly prefer (and need) online channels, also for filling out and signing official documents. And this year even the …
by Lisanne Buisman, on Nov 9, 2020 1:58:09 PM
Hopping on a video call with customers in one single click is already pretty great. But wouldn’t it be amazing …
by Lisanne Buisman, on Oct 28, 2020 4:43:06 PM
Coming to you in 2020-2021… Loads and loads of new 24sessions features! Ready? We’re releasing co-browsing, embeddable video, conversation intelligence …
by Lisanne Buisman, on Oct 27, 2020 4:41:54 PM
We’re proud to announce that since April 2020, we’ve welcomed SNS Bank as our new client in Video Banking. The …
by Lisanne Buisman, on Oct 20, 2020 5:10:25 PM
Make your customer interactions even more interactive with co-browsing. Our new feature is now live in beta! You will soon …
by Lisanne Buisman, on Sep 29, 2020 6:48:06 PM
Are you looking to start offering your clients remote video calls? Great! CX video calling brings proven results for customer …
by Lisanne Buisman, on Aug 31, 2020 6:20:25 PM
It's official! We have signed a partnership agreement with Frontline Solutions. As CX video calling continues to grow in the …
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