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Big news: 24sessions is joining MessageBird

We are very thrilled to announce that 24sessions has been acquired by MessageBird, the world’s leader in Omnichannel Communications! 5 …

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New: Add video-first customer experiences to Amazon Connect

We’re introducing a new integration of 24sessions with Amazon Connect. This new integration enables Amazon Connect users to create the …

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Video Calls in the Contact Center: Yay or Nay?

Should you use CX video calling in the Contact Center? When I talk to industry analysts and veterans I see …

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