Video Calls in the Contact Center: Yay or Nay?
Should you use CX video calling in the Contact Center? When I talk to industry analysts and veterans I see …
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by Rutger Teunissen, on Sep 1, 2020 6:11:32 PM
Should you use CX video calling in the Contact Center? When I talk to industry analysts and veterans I see …
by Lisanne Buisman, on Aug 31, 2020 6:20:25 PM
It's official! We have signed a partnership agreement with Frontline Solutions. As CX video calling continues to grow in the …
by Lisanne Buisman, on Jul 27, 2020 6:51:57 PM
On our first podcast episode, we connect with Koen Vandendriessche, Commercial Director at Partena health insurance in Belgium. He shares …
by Lisanne Buisman, on Jul 2, 2020 11:49:33 AM
We are happily sharing the news of our collaboration with Dutch pension administrator TKP Pensioen (TKP Pensions). Since the 1st …
by Lisanne Buisman, on Jun 23, 2020 1:08:32 PM
Video calling has become the new normal for businesses worldwide. That's one clearly established consequence of the corona outbreak. And …
by Lisanne Buisman, on Jun 12, 2020 4:18:42 PM
Welcome to a better way of video calling with customers. We are releasing the new 24sessions meeting room! We’ve reimagined …
by Lisanne Buisman, on Jun 11, 2020 2:14:49 PM
It’s official: after a test period we can share the news of our collaboration with insurer Partena Ziekenfonds. Partena is …
by Lisanne Buisman, on Jun 8, 2020 8:52:00 AM
We are proud to share the news of our collaboration with De Surinaamsche Bank in South America 🇸🇷. As of …
by Lisanne Buisman, on Jun 3, 2020 3:09:58 PM
We used to say video calling with customers was the next gen channel for customer interaction - lurking right outside …
by Lisanne Buisman, on Jun 2, 2020 3:11:56 PM
We are happily announcing our new collaboration with Stichting Achmea Rechtsbijstand. Since the beginning of May, the Dutch provider of …
by Lisanne Buisman, on Jun 2, 2020 3:07:18 PM
Are you in the market for a video solution that specialises in customer contact? Then you might have come to …
by Lisanne Buisman, on May 25, 2020 1:08:40 PM
Learn how retail bank Rabobank is leveraging CX video calling to stay connected with Banking clients during and after the …
by Lisanne Buisman, on May 18, 2020 12:26:03 PM
We are happy to share the news of our collaboration with the Belgian bank Bank J.Van Breda & C° 🇧🇪 …
by Lisanne Buisman, on Apr 21, 2020 2:48:02 PM
Nothing beats face-to-face. But even if it’s not in person, digital customer contact can still be personal. Video calling is …
by Rita, on Apr 15, 2020 5:02:00 PM
A strong handshake, eye contact, cookies and coffee are part of the face-to-face meeting etiquette. Along with a well made …
by Anouk, on Mar 31, 2020 3:00:07 PM
The current situation regarding coronavirus means organisations are making quick yet calculated moves to maintain business continuity, while securing their …
by Anouk, on Mar 19, 2020 2:58:51 PM
24sessions helpt cruciale beroepsgroepen met gratis videobellen For English, scroll down De gezondheidszorg verdient op dit moment alle hulp die …
by Anouk, on Mar 19, 2020 2:52:42 PM
Video calling is claiming its place in the enterprise channel landscape. Not only banks and energy providers, other industries are now …
by Pieter Boon, on Mar 19, 2020 2:15:57 PM
Every business worldwide is impacted by the outbreak of the COVID-19 coronavirus. But especially if your service depends on in-person …
by Anouk, on Mar 3, 2020 11:53:17 AM
By Rutger Teunissen - CEO of 24sessions Over the last few weeks, we have been closely monitoring the evolving situation …
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