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Video Calls in the Contact Center: Yay or Nay?

Should you use CX video calling in the Contact Center? When I talk to industry analysts and veterans I see …

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Frontline Solutions announces partnership with 24sessions

It's official! We have signed a partnership agreement with Frontline Solutions. As CX video calling continues to grow in the …

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24Connect podcast ep. 1: Koen Vandendriessche - Partena

On our first podcast episode, we connect with Koen Vandendriessche, Commercial Director at Partena health insurance in Belgium. He shares …

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TKP Pensioen launches video calling for pensions

We are happily sharing the news of our collaboration with Dutch pension administrator TKP Pensioen (TKP Pensions). Since the 1st …

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5 reasons why video calling with customers is here to stay

Video calling has become the new normal for businesses worldwide. That's one clearly established consequence of the corona outbreak. And …

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Improving CX video calls with our new Meeting Room 3.0

Welcome to a better way of video calling with customers. We are releasing the new 24sessions meeting room! We’ve reimagined …

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Belgian insurer Partena Ziekenfonds is collaborating with 24sessions

It’s official: after a test period we can share the news of our collaboration with insurer Partena Ziekenfonds. Partena is …

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De Surinaamsche Bank launches video banking with 24sessions

We are proud to share the news of our collaboration with De Surinaamsche Bank in South America 🇸🇷. As of …

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The impact of Covid-19: How video calling with clients is growing massively

We used to say video calling with customers was the next gen channel for customer interaction - lurking right outside …

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News: Stichting Achmea Rechtsbijstand starts offering legal aid via video calling

We are happily announcing our new collaboration with Stichting Achmea Rechtsbijstand. Since the beginning of May, the Dutch provider of …

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The 3 things you should look for in video customer contact as a bank

Are you in the market for a video solution that specialises in customer contact? Then you might have come to …

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On-demand webinar: Leveraging video banking before & after the crisis

Learn how retail bank Rabobank is leveraging CX video calling to stay connected with Banking clients during and after the …

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News: Belgian Bank J.Van Breda now offers its clients video calling with 24sessions

We are happy to share the news of our collaboration with the Belgian bank Bank J.Van Breda & C° 🇧🇪 …

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How to keep servicing customers during the pandemic via video calling

Nothing beats face-to-face. But even if it’s not in person, digital customer contact can still be personal. Video calling is …

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How to Prep like a Pro for your next Client Video Call

A strong handshake, eye contact, cookies and coffee are part of the face-to-face meeting etiquette. Along with a well made …

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Working remotely sets number of client meetings via video spiking

The current situation regarding coronavirus means organisations are making quick yet calculated moves to maintain business continuity, while securing their …

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24sessions supports crucial professions with free video calls

24sessions helpt cruciale beroepsgroepen met gratis videobellen For English, scroll down De gezondheidszorg verdient op dit moment alle hulp die …

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Why using general video calling software for customer contact is not the solution

Video calling is claiming its place in the enterprise channel landscape. Not only banks and energy providers, other industries are now …

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How to accelerate implementing video calling in your client-facing team

Every business worldwide is impacted by the outbreak of the COVID-19 coronavirus. But especially if your service depends on in-person …

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How we can help you support business continuity during the corona outbreak

By Rutger Teunissen - CEO of 24sessions Over the last few weeks, we have been closely monitoring the evolving situation …

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