When you’re new to video calling with customers, it can be a challenge to roll it out the right way …

In today’s omnichannel world, your customers expect silky smooth customer journeys across channels. And for you to come out of …

Rolling out video calls for customer interaction isn’t a simple one-step process - it requires proper planning. But once implemented, …

We're happy to announce a new customer! Dutch health insurer CZ now offers its B2B clients video calling through 24sessions …

It’s great to see your customer in a full, focused view while you’re on a 1-on-1 video call with them, …

It’s not just the Godfather. Don’t we all want to make our customers an ‘offer they can’t refuse’? Steven Van …

We’re proud to share a new collaboration! Menzis is the first Dutch health insurer to offer its customers video calling …

Due to the pandemic, you might have lost sight of your customers a bit. For 2022, it’s essential to focus …

We’re introducing a new integration of 24sessions with Amazon Connect. This new integration enables Amazon Connect users to create the …

We're proudly sharing the news of our collaboration with Dutch credit provider Qredits! After a pilot phase, Qredits has now …

Do you allow customers to schedule appointments with your agents directly from your website? Most organisations do. Then you also …

When SNS and 24sessions first met 12 years ago, Ronald Pieters was quite sceptical about video banking. He saw it …

Great news for our Genesys integrators! You can now have scheduled video interactions right from your Genesys Cloud environment. A …

Consumers increasingly prefer (and need) online channels, also for filling out and signing official documents. And this year even the …

Hopping on a video call with customers in one single click is already pretty great. But wouldn’t it be amazing …

We’re proud to announce that since April 2020, we’ve welcomed SNS Bank as our new client in Video Banking. The …

Are you looking to start offering your clients remote video calls? Great! CX video calling brings proven results for customer …

Should you use CX video calling in the Contact Center? When I talk to industry analysts and veterans I see …

It's official! We have signed a partnership agreement with Frontline Solutions. As video calling with customers continues to grow in …

On our first podcast episode, we connect with Koen Vandendriessche, Commercial Director at Partena health insurance in Belgium. He shares …