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TKP Pensioen launches video calling for pensions

We are happily sharing the news of our collaboration with Dutch pension administrator TKP Pensioen (TKP Pensions). Since the 1st …

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Improving CX video calls with our new Meeting Room 3.0

Welcome to a better way of video calling with customers. We are releasing the new 24sessions meeting room! We’ve reimagined …

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Belgian insurer Partena Ziekenfonds is collaborating with 24sessions

It’s official: after a pilot we can share the news of our collaboration with health insurer Partena Ziekenfonds. Partena is …

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De Surinaamsche Bank launches video banking with 24sessions

We are proud to share the news of our collaboration with De Surinaamsche Bank in South America 🇸🇷. As of …

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The impact of Covid-19: How video calling with clients is growing massively

We used to say video calling with customers was the next gen channel for customer interaction - lurking right outside …

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News: Stichting Achmea Rechtsbijstand starts offering legal aid via video calling

We are happily announcing our new collaboration with Stichting Achmea Rechtsbijstand. Since the beginning of May, the Dutch provider of …

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The 3 things you should look for in video customer contact as a bank

Are you in the market for a video solution that specialises in customer contact? Then you might have come to …

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News: Belgian Bank J.Van Breda now offers its clients video calling with 24sessions

We are happy to share the news of our collaboration with the Belgian bank Bank J.Van Breda & C° 🇧🇪 …

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How to keep serving customers during the pandemic via video calling

Nothing beats face-to-face. But even if it’s not in person, digital customer contact can still be personal. Video calling is …

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How to Prep like a Pro for your next Client Video Call

A strong handshake, eye contact, cookies and coffee are part of the face-to-face meeting etiquette. Along with a well made …

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Working remotely sets number of client meetings via video spiking

The current situation regarding coronavirus means organisations are making quick yet calculated moves to maintain business continuity, while securing their …

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Why using general video call tools for customer contact is not the solution

Video calling is claiming its place in the enterprise channel landscape. Not only banks and energy providers, other industries are now …

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How to boost adoption of video calling in your client-facing team

Every business worldwide is impacted by the outbreak of the COVID-19 coronavirus. But especially if your service depends on in-person …

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How to use video calls for handling insurance claims

Handling insurance claims is a costly affair. The longer it takes to settle a claim with your customer, the higher …

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Achmea launches video calling for pensions

From April onwards, Achmea Pension Services offers video calling as an alternative for customer contact via telephone between the participant …

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News: enlarging our European footprint with a French office

Time to make it official: we have opened our first regional office in Paris and are ready to enter the …

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Scaling video banking? 3 key strategies from our webinar

You know about video banking and the benefits it can bring both to your customers and to your organisation. But …

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The video banking dilemma: to centralise or decentralise?

If you’re looking to start rolling out video banking, there are 2 possible strategies to adopt: you can take a …

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5 ways to get started with video calling for insurance

The biggest challenge in insurance today is rapid digital transformation - how to accelerate combining online, digital communication with the …

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Video calling at self-service kiosks for passengers Schiphol Airport

Video calling in action at Schiphol Airport's new self-service information points. With the summer holidays taking off, we have big …

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