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Rabobank scales up Video Banking to 15,000 advisors with 24sessions and Genesys
Article
May 19, 2022 3:49:56 PM

Big news about our collaboration with Rabobank! The Netherlands’ second ...

The 4 maturity factors we used for our Video Banking benchmark

Video calling has established itself as a key channel in omni-channel customer communication across organisations. Especially since the start of …

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Benefits of video banking

Video banking brings great benefits for banks looking to offer remote financial advice in a personal way. It establishes a …

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What is video banking?

Video banking is when customers talk to their bank from home, using their laptop, tablet or smartphone. It uses live …

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Rabobank launches video calling for SME business loans

We’re excited to share a new use case at Rabobank! The Dutch multinational bank has launched video calling for business …

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5 challenges banks need to overcome to get Digital Banking right

Traditional banks might have massively accelerated their digital transformation in 2020 - they’re only at 1% of the digital game …

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The ROI of video calling: 5 beneficial business results

Rolling out video calls for customer interaction isn’t a simple one-step process - it requires proper planning. But once implemented, …

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Qredits launches business loan applications via video

We're proudly sharing the news of our collaboration with Dutch credit provider Qredits! After a pilot phase, Qredits has now …

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5 bold statements on Retail Banking by Dutch SNS Bank

When SNS and 24sessions first met 12 years ago, Ronald Pieters was quite sceptical about video banking. He saw it …

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SNS makes Video Banking personal and local with 24sessions

We’re proud to announce that since April 2020, we’ve welcomed SNS Bank as our new client in Video Banking. The …

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De Surinaamsche Bank launches video banking with 24sessions

We are proud to share the news of our collaboration with De Surinaamsche Bank in South America 🇸🇷. As of …

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The 3 things you should look for in video customer contact as a bank

Are you in the market for a video solution that specialises in customer contact? Then you might have come to …

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Scaling video banking? 3 key strategies from our webinar

You know about video banking and the benefits it can bring both to your customers and to your organisation. But …

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The video banking dilemma: to centralise or decentralise?

If you’re looking to start rolling out video banking, there are 2 possible strategies to adopt: you can take a …

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3 mistakes to avoid when starting with video banking

How to grow video as your new customer interaction channel? Video calling can be one of your most powerful customer …

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Video Banking, the next step in banking convenience

The way we bank has changed over the last years. Remember when you still had to go to the bank …

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