The ROI of video calling: 5 beneficial business results
Rolling out video calls for customer interaction isn’t a simple one-step process - it requires proper planning. But once implemented, …
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In today’s age of digital transformation, technology is constantly ...
by Lisanne Buisman, on Feb 1, 2021 5:30:00 PM
Rolling out video calls for customer interaction isn’t a simple one-step process - it requires proper planning. But once implemented, …
by Lisanne Buisman, on Nov 19, 2020 10:50:19 AM
Great news for our Genesys integrators! You can now have scheduled video interactions right from your Genesys Cloud environment. A …
by Rutger Teunissen, on Sep 1, 2020 6:11:32 PM
Should you use CX video calling in the Contact Center? When I talk to industry analysts and veterans I see …
by Lisanne Buisman, on Jul 15, 2019 5:47:12 PM
Video calling in action at Schiphol Airport's new self-service information points. With the summer holidays taking off, we have big …
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