| Contact Centers

Streamline your Contact Center with our Genesys Cloud integration

by Lisanne Buisman, on Nov 19, 2020 10:50:19 AM

Streamline your Contact Center with our Genesys Cloud integration

Great news for our Genesys integrators! You can now have scheduled video interactions right from your Genesys Cloud environment. A …

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Video Calls in the Contact Center: Yay or Nay?

by Rutger Teunissen, on Sep 1, 2020 6:11:32 PM

Video Calls in the Contact Center: Yay or Nay?

Should you use CX video calling in the Contact Center? When I talk to industry analysts and veterans I see …

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Video calling at self-service kiosks for passengers Schiphol Airport

by Lisanne Buisman, on Jul 15, 2019 5:47:12 PM

Video calling at self-service kiosks for passengers Schiphol Airport

Video calling in action at Schiphol Airport's new self-service information points. With the summer holidays taking off, we have big …

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