New: improving group video calls with Grid View
It’s great to see your customer in a full, focused view while you’re on a 1-on-1 video call with them, …
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Receive news about our product, team, and customers every month.
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Receive news about our product, team, and customers every month.
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Receive news about our product, team, and customers every month.
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In today’s omnichannel world, your customers expect silky smooth customer ...
by Lisanne Buisman, on Jan 14, 2021 2:45:00 PM
It’s great to see your customer in a full, focused view while you’re on a 1-on-1 video call with them, …
by Lisanne Buisman, on Dec 11, 2020 2:29:08 PM
Due to the pandemic, you might have lost sight of your customers a bit. For 2021, it’s essential to focus …
by Rutger Teunissen, on Dec 10, 2020 12:33:42 PM
We’re introducing a new integration of 24sessions with Amazon Connect. This new integration enables Amazon Connect users to create the …
by Lisanne Buisman, on Nov 27, 2020 4:17:00 PM
Do you allow customers to schedule appointments with your agents directly from your website? Most organisations do. Then you also …
by Lisanne Buisman, on Nov 19, 2020 10:50:19 AM
Great news for our Genesys integrators! You can now have scheduled video interactions right from your Genesys Cloud environment. A …
by Lisanne Buisman, on Nov 9, 2020 1:58:09 PM
Hopping on a video call with customers in one single click is already pretty great. But wouldn’t it be amazing …
by Lisanne Buisman, on Oct 28, 2020 4:43:06 PM
Coming to you in 2020-2021… Loads and loads of new 24sessions features! Ready? We’re releasing co-browsing, embeddable video, conversation intelligence …
by Lisanne Buisman, on Oct 20, 2020 5:10:25 PM
Make your customer interactions even more interactive with co-browsing. Our new feature is now live in beta! You will soon …
by Lisanne Buisman, on Jun 12, 2020 4:18:42 PM
Welcome to a better way of video calling with customers. We are releasing the new 24sessions meeting room! We’ve reimagined …
by Anouk, on May 9, 2019 11:53:08 AM
24sessions’ video calling solution is now available on Genesys AppFoundry, a dedicated customer experience marketplace. The 24sessions integration with the …
by Esmee To, on Apr 16, 2019 1:58:21 PM
An increasing number of companies have discovered the power of digital and the value of offering video calls. The next …
by Viktor, on Sep 7, 2018 11:56:22 AM
Start a 24sessions video call with your leads or customers directly from Intercom Messenger. This new integration offers the ultimate …
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