The only way to know if you're generating business value with video calling, is to measure your video call results …

Signed, sealed, delivered. We’re ready to release not 1, not 2, but 4 Product Updates that we’ve been preparing for …

Co-browsing is short for 'collaborating browsing' - simultaneously navigating the same web page with your customer. We all know the …

In today’s omnichannel world, your customers expect silky smooth customer journeys across channels. And for you to come out of …

It’s great to see your customer in a full, focused view while you’re on a 1-on-1 video call with them, …

Due to the pandemic, you might have lost sight of your customers a bit. For 2022, it’s essential to focus …

We’re introducing a new integration of 24sessions with Amazon Connect. This new integration enables Amazon Connect users to create the …

Do you allow customers to schedule appointments with your agents directly from your website? Most organisations do. Then you also …

Great news for our Genesys integrators! You can now have scheduled video interactions right from your Genesys Cloud environment. A …

Hopping on a video call with customers in one single click is already pretty great. But wouldn’t it be amazing …

Welcome to a better way of video calling with customers. We are releasing the new 24sessions meeting room! We’ve reimagined …

More and more companies have discovered the power of digital, and the value of offering video calls. The next question …