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CASE STUDY

Health insurer Helan

See how Belgium's largest independent health insurer has seamlessly embedded video calling in the customer journey, giving customers the choice between any channel. Get the case study >

  • Learn how Helan scaled up video advice from 25 to 115 insurance advisors within 1 year 
  • See how video calling is fully embedded in Helan's customer portal
  • How 50% more efficient customer meetings still result in a stellar +90 NPS

DOWNLOAD THE CASE STUDY 👇

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"Of the time slots we open up for remote video advice on the Helan website, 89% is filled within 24 hours."

Koen Vandendriessche, Commercial Manager Helan health insurance
 

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Download the case study