- About Us
CX video calling offers new opportunities to create better customer experiences. But in order to make client video calls a scalable success, you need the expertise to get adoption from all different stakeholders in your organisation. Our Customer Team helps you to professionally and successfully implement video calls.
The services we offer focus on driving both adoption and performance of video calling, to create a lasting business impact on the long term. Our Customer Success programme consists of 5 phases, and each phase has its own milestones and deliverables.
We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.
The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.
The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.