- About Us
Video calling for customer interaction offers new opportunities to create better customer experiences. To help clients implement this new channel in the right way 24sessions offers Customer Success services.
These services consist of 4 phases: Strategizing and planning, Onboarding, Launching and Adopting. Each phase has separate milestones and deliverables.
We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.
The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.
The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.