- About Us
Video calling for customer interaction offers new opportunities to create better customer experiences. To help clients implement this new channel in the right way 24sessions offers Customer Success services.
These services consist of 4 phases: Strategizing and planning, Onboarding, Launching and Adopting. Each phase has separate milestones and deliverables.
What’s great about 24sessions is that it’s so easy to work with. The way they implement video banking really motivates our advisors. Besides software, their expert services help us to fully leverage this new channel on a large scale.
We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix