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              Get in touch 

              Product

                
              Configurable video journeys
              Co-browsing
              Embedded
              Latest features >
               
               
               

                Benefits

                  Services

                  Get email updates

                  Receive news about our product, team, and customers every month.

                  Solutions

                  Learn how video calling with customers is implemented on a wide range of industries. 
                   

                   

                    Industries

                      Partners

                      Get email updates

                      Receive news about our product, team, and customers every month.

                      Resources

                      Read, watch and learn everything 
                      there is to know about 24sessions.
                       

                       

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                          Video calling for insurance

                          Build more personal relationships with video calling for customers

                          Connect face-to-face with your insurance customers through world-class video calling experiences.

                          DISCOVER INSURANCE USE-CASES

                          24sessions-client-logos-2021_v2

                          Digitization brings new opportunities to better estimate risks and serve customers when and where it is convenient for them. Insurers want to make the best use of these digital opportunities while keeping the human touch.

                          The problem of the digital ‘human channel’ is that it’s slow and inconvenient. Video calling with 24sessions can solve all these problems and lets you digitally enhance customer journeys to make them convenient, instant and personal.

                          Read more

                          Why 24sessions?

                          • lock-alt-duotone
                            Secure

                            Encrypted, ISO 27001, GDPR & trusted by banks and central governments.

                          • Easy to use
                            Easy to use

                            Anyone can use 24sessions without training or installing software. Just click a link and go!

                          • Everything you need
                            Everything you need (and more)

                            Most complete solution in the market. Built-in workflows, booking system, NPS & more.

                          • Experts in your field
                            Experts in your industry

                            Our industry experts know how to make video contact successful and guide you every step of the way.

                          • fits organization
                            Fits your organization

                            Standard integrations with your CRM, Contact Center and calendar, configurable UI & powerful API.

                          • Support
                            Incredible support

                            We love to help. Our customer success team is always available via chat for you and your users.

                          All Benefits

                          Benefits of video calling

                          Higher sales at lower cost-to-serve

                          24sessions helps agents focus on what really matters: building customer relationships that convert to higher sales. Our automation features take care of the rest like repetitive admin jobs, scheduling of meetings and compliance tasks are handled by 24sessions.
                          solution-benefit-2@2x

                          Empower teams to scale successfully

                          24sessions empowers teams to be successful in having video calls with customers through expert services. Our Customer Success Program guides clients every step of the way, from initial strategizing to scaling this channel across business units.
                          solution-benefit-1@2x

                          Superior insurance experience

                          Create high touch and effortless live-video experiences for your customers anywhere, anytime, even on mobile. Through video calls, screen- and document-sharing, agents are fully equipped to explain the most complex topics such as insurance policies, contracts or retirement schemes.

                          "Through video calling, our sessions receive an average score of 9.3/10." 

                          Aegon Advisory
                          solutions-video-calls_use-cases

                          How to get started with video calls

                          There are different ways to use video as a contact channel for insurance. Discover the use cases here:

                          1. Advisory

                            Empower advisors to have better, more focussed conversations by giving them the right tools to explain complex topics like retirement plans or life insurance. Reduce the number of contactmoments needed to sign contracts, and increase your NPS. Your customers will thank you for it.

                          2. Field account management

                            Help account managers to better allocate their time when building customer relations. By meeting most valuable customers in person and other customers via video calls, they are able to build more relationships in less time.

                          3. Desk account management

                            Enable desk account managers to become a trusted partner. By using video calls, they build a more personal connection compared to phone-only contact, resulting in more cross- and upsell opportunities.

                          4. Claims

                            Arm your agents with live video and screen-document sharing tools to establish a higher level of trust and to provide a faster service to handle claims.

                          Case study Achmea

                          Learn how insurer Achmea is digitising claims and account management
                          the human way - reducing meeting length by 2 times and reaching an NPS of +78.

                          Insurance-via-video_Case-study-Achmea_download

                          Key Results

                          faster-service

                          Faster service

                          Decrease waiting and meeting times and increase first-time-fixes

                          Lower cost to serve

                          Lower cost-to-serve

                          Field reps can do 3-4 video meetings in the same time it would take them to have 1 face-to-face meeting

                          higher-sales

                          Higher sales

                          Fill your pipeline with more leads and close avg. +33% more deals

                          happy-advisors

                          Happy agents

                          Arm agents with the right tools & techniques to perform better

                          video-calling-insurance-solutions-key-results

                          Testimonials

                          We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.

                          Robin
                          Robin van den Burg
                          Managing Director at Aegon Advisory

                          There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix

                          Jaap Dijkhuizen Genesys Testimonial
                          Jaap Dijkhuizen
                          Solutions Consultant at Genesys
                          24sessions-client-logos-2021_v2
                          Request a Demo

                          Contact our experts

                          Do you have questions about this solution or how to get started with video calling yourself? 
                          Fill-in the form below and one our experts will get back to you as soon as possible.

                          solutions-contact-video-calling-expert

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