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24sessions-Benefit-Integrations

Video call integrations

Easily integrate video interactions into every ecosystem

Seamlessly integrate 24sessions with any enterprise architecture. Use our flexible API to build your custom solution. Or connect with one of our out-of-the-box integrations with leading Customer Engagement suites.

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When you're building an ecosystem for omni-channel Customer Engagement, video calling should be a key element in the process. To make this happen, you want to rely on a provider that has thought of how systems should integrate with a video calling solution.

Meet 24sessions. Seamlessly integrate any part of the video call journey into your own website, app or CRM system. Our technology provides all the necessary elements you need to boost your digital customer interaction mix. Connect 24sessions with 1000+ pre-set apps via Zapier or build a custom integration using our API.

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Flexible API to mold to your own needs

Our video call API allows custom integrations to be created with any of our main components like rich video calls and co-browsing, Embedded widget, Availability, our booking integration, notification messages, Reviews and Data. For example, trigger a video call based on your events, connect your Booking system with our calendar integration, load video call recordings into your CRM, or forward reviews to your BI tooling.

24sessions-Benefit-Mobile-SDK

Mobile ready, omni-channel integrations

We provides an out-of-the-box solution for video customer interaction on desktop as well as on mobile. But in case you require a more integrated and customizable approach, the options are there. Our Mobile SDK allows technical teams to integrate 24sessions elements into your Mobile App or to build a whole new experience from scratch.

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Proven CRM & Contact Center integrations 

24sessions integrates seamlessly with leading CRM systems, calendars, or support solutions. Connect via Zapier to enable over 1000 integrations with a click of a button, or connect with one of our native integrations with Amazon, Genesys or Salesforce.

Integration features
  1. Flexible API

    The 24sessions API allows you to integrate our video call technology into your applications.

  2. 1000+ integrations

    Our list of native and 3rd party integrations allow you to connect 24sessions with 1000's of applications.

  3. Mobile SDK

    Embed video calling and co-browsing into your mobile apps with the help of our mobile SDK.


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More Benefits

Learn and improve

Learn & improve

Gather insights and learn what can be improved to save time, sell more or get happier customers.

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Customizable

Your logo and color throughout the whole customer experience.

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Safe

Industry-leading security

Discuss complex and personal topics without worrying about safety and security.

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