- About Us
Schedule video calls, allow customers to book a meeting or start an instant video call on your site. We offer advanced features such as configurable meeting types, availability management, routing and agent re-assignment.
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Host secure 1-click video calls - on your own site, with your logo and colors. 24sessions works on web & mobile without downloads. Packed with value such as screen sharing, browser sharing, file sharing and recordings.
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If you need to go big, go 24sessions. 24sessions is so configurable that we have customers who scaled to 5000+ agents across all products and customer journeys, each with specific regulatory and workflow requirements.
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Invite guests for a video meeting or share a link that they can use to join. Working with planners? Others can schedule meetings for you right into your agenda (and vice versa).
Scheduler - User Roles - Calendar Integration - One Click Experience
Allow leads, prospects or clients to book time with your team or directly in the agent's agenda. Booking forms are easily embeddable on your business' website, allowing visitors to book a time right from a webpage.
Calendar Integration - Automated Notifications - Advanced Availability - Multi Language Settings
Configure every meeting to match the customer journey and your business processes. Assign users & teams, customize messaging and enable or disable settings per meeting.
Advance Meeting Management and Routing - Meeting Type Customization
24sessions sends out customizable confirmation and reminder emails & SMS messages with details about the upcoming video call.
Confirmation & Reminder Messages (Email & SMS) - Custom Domain & Email Address
Customize video calls with your domain, email address, logo, brand colors & tone of voice, and configure settings for each type of video meeting. For example, start recordings automatically for specific meetings and deactivate them for others. You get to customize 24sessions so it matches your workflows and customer journeys.
Effortless video calls without downloads in all major browsers and on all devices, also on mobile!
No downloads or installs - All major browsers - Mobile on IOS & Android
Your own logo, colors and URL throughout the video call experience.
Custom Branding - Your Domain - Custom Messaging (Email & SMS) - Custom Email Sender - Custom Waiting Room
Is your guest having issues with enabling a microphone, camera or just having bad internet? Our assistance bot will give proactive tips and help your guest solve any issue they might have. Still having issues? Thanks to options like phone dial-in you always have something to fall back on.
Assistance Bot - Phone Dial-In - Two-Sided Pro-Active Messaging
We take your security seriously. That's why we're ISO 27001 certified and GDPR proof. All our video calls are end-to-end encrypted, data is stored in the EU and can be anonymized based on your needs and wishes.
ISO 27001 Certified - GDPR - Encrypted Video Calls - Data Anonymization
With a click of a button you and your guest can share screen or send documents via the built-in chat window.
Screen Sharing - Document Sharing - Chat
We've stretched the boundaries for mobile video calling. In contrast to the competition, with 24sessions all functionality is available on your mobile device without an app.
Browser Based Mobile Video Calling - Mobile Document Sharing - Mobile Chat
After a video call finishes, we allow you to ask up to 3 feedback questions (1 to 10 stars). These questions can be anything from CSAT, NPS, or business-specific questions. Besides questions there is also an option to leave additional feedback as an open field.
Review forms - Custom end-page redirect - Agent Summary
24sessions video calls can be recorded by default or when activated by the host. These (MIFID) recordings are stored and can be viewed, downloaded and removed by anyone with the right permission.
Recordings (audio and/or video) - Local or cloud storage - MIFID
Use our out of the box dashboards or create custom ones (via our API), giving you insights in durations, satisfaction, conversions and more.
Technical meeting insights - Review insights - Custom visualization - Dashboards
Create automated reports with smart meeting transcriptions, minimize risk by using the compliance tracker and offer effective coaching thanks to call analytics.
Transcriptions - Keyword Tracking - Compliance Tracking
Rest easy with enterprise-grade security. All video calls are encrypted, take place on your trusted domain, are accessible with a unique and temporary access link and can only be started by the assigned agent.
AES-256 encryption - Unique Access Code - Your Domain
As a company, 24sessions is ISO 27001 certified, GDPR proof, PCI compliant and regularly PEN-tested.
ISO 27001 - GDPR - PCI - PEN-tested
We store limited data, but the data that we store is securely stored in Europe (or your location of choice), AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.
European Data Centers - AES-256 encryption - Advanced Access Management
We're working with some of the biggest brands in Banking in Europe. Our customers have trusted in our technology and scaled to 5000+ agents across products and customer journeys.
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