- About Us
Some sales conversations simply ask for more personal advice than via chat. But what if you sell through an online webshop? Or if the pandemic has temporarily shut down physical stores?
For high-value products or 1-on-1 sales advice, online is not always an ideal channel, lowering average transaction value and putting a strain on revenue. And some more private or specific questions from customers deserve full attention from a sales consultant - in a more personal environment than a busy store during opening hours.
There is a middle way for these higher-value or more personal sales conversations. Take the in-store experience online with video calling. With our technology made for Customer Interaction, your sales advisors connect with customers and prospects real-time. Video calls are just as personal as live advice, but offer online convenience. Customers get to book a video appointment themselves, or start one instantly from your webshop or chat.
Encrypted, ISO 27001, GDPR & trusted by banks and central governments.
Anyone can use 24sessions without training or installing software. Just click a link and go!
Most complete solution in the market. Built-in workflows, booking system, NPS & more.
Our industry experts know how to make video contact successful and guide you every step of the way.
Standard integrations with your CRM, Contact Center and calendar, configurable UI & powerful API.
We love to help. Our customer success team is always available via chat for you and your users.
Delight customers with 1-on-1 shopping experiences that result in NPS scores of up to +69 and make them come back for more.
Always allow customers to reach you, thanks to automated booking, chat escalation or click-to-video-call.
Conversions via video calls are just as high as in store, and 23% higher than online-only. Increase opportunities for cross-sell and upsell, and boost the average transaction value.
Allow advisors to do what they love - talking to customers live - while integrations, smart video call reports and automated insights make their job a lot easier.
Do you have a question? Like to get more info on how to get started with Video Calling yourself? Enter your contact details here and we will get back to you as soon as possible.
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