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How can your organisation benefit from video calling with customers? What business results do video calls bring? We've created a calculator for the return on investment of video calling - compared with meeting in person or over the phone. Calculate the ROI for your business here:
Your agents can have more customer conversations a day by video calling. Plus, video calls shorten sales cycles, and offer new opportunities to increase sales conversions.
Via video, you interact with clients in a personal way. Plus, by working more efficiently and reducing time-to-serve, you also offer faster service.
Get one step closer to your green goals. By saving travel time, video calls help to reduce your company's carbon dioxide emissions.
Find out how video calling with customers boosts most of your company's KPIs.
Rabobank reduced the length of mortgage advice meetings by 20%
Thanks to video calling, ING increased sales conversions with +33%
Insurer Achmea scored an NPS of +78 with B2C claims customers
We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.
The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.
The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.
These past 2 years, businesses in basically every industry have – to ...
Find out moreIn today’s age of digital transformation, technology is constantly ...
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T: +31 (0) 20 210 1229