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Learn how video calling with customers is implemented on a wide range of industries. 


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Calculate the ROI of video calling for you

How can your organisation benefit from video calling with customers? What business results do video calls bring? We've created a calculator for the return on investment of video calling - compared with meeting in person or over the phone. Calculate the ROI for your business here:

CALCULATE YOUR ROI or learn more


Measure the key results for your business


Save costs

Video calling makes meeting with customers up to 30% more efficient. And it allows both your advisors and clients to save travel time - they enter a video call in one click.

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Grow more revenue

Your agents can have more customer conversations a day by video calling. Plus, video calls shorten sales cycles, and offer new opportunities to increase sales conversions. 

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Increase NPS

Via video, you interact with clients in a personal way. Plus, by working more efficiently and reducing time-to-serve, you also offer faster service.


Reduce CO2

Get one step closer to your green goals. By saving travel time, video calls help to reduce your company's carbon dioxide emissions.

Measure the results of video calling for your business

Calculate your ROI

Positively impact your KPIs

Find out how video calling with customers boosts most of your company's KPIs.

1. Higher efficiency

Rabobank reduced the length of mortgage advice meetings by 20%

2. More sales opportunities

Thanks to video calling, ING increased sales conversions with +33%

3. Improved customer satisfaction

Insurer Achmea scored an NPS of +78 with B2C claims customers



Calculate your ROI 


We collaborate with 24sessions on our advisory services because it’s really user-friendly, works in every browser and requires no downloads. It’s a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.

Robin van den Burg
Managing Director at Aegon Advisory

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.

Jaap Dijkhuizen Genesys Testimonial
Jaap Dijkhuizen
Solutions Consultant at Genesys

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.

Loes Quinten
Manager Recruitment at PostNL

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly.

Wilfried Poorthuis
Director at Spotta
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