Video Banking
Video Banking
Video Banking

Make online banking just as personal, through video

Make online banking just as personal, through video

Make online banking just as personal, through video

Customer expectations are shifting away from physical interactions in local branches towards online, instant and personal experiences. Video banking can solve problems and makes financial services convenient, instant and personal.

Customer expectations are shifting away from physical interactions in local branches towards online, instant and personal experiences. Video banking can solve problems and makes financial services convenient, instant and personal.

Customer expectations are shifting away from physical interactions in local branches towards online, instant and personal experiences. Video banking can solve problems and makes financial services convenient, instant and personal.

TRUSTED BY OVER 25,000 BUSINESSES

TRUSTED BY OVER 25,000 BUSINESSES

TRUSTED BY OVER 25,000 BUSINESSES

Fully featured

Most complete solution in the market. Built-in workflows, booking system, NPS & more.

Easy to set up and use

Anyone can use MessageBird Video without training or installing software. Just click a link and go!

Secure and compliant

Encrypted, ISO 27001, GDPR & trusted by banks and central governments.

Unrivalled support

We love to help. Our customer success team is always available via chat for you and your users.

Improve business impact and results

Explain complex topics more efficiently by making a personal connection and sharing your screen. This leads to improved first-time fixes. Spot opportunities for up and cross-selling, increasing sales revenue.

Use cases

Retail banking

Connect more frequently and conveniently with customers to help manage their financial situation. For example, offer video calls to review customer’s savings and give practical tips on how to better manage their savings.

Private banking

Build stronger customer relationships by making touch points more proactive, relevant and frequent. This enables advisors to inform their customers on the impact of current affairs in real time, such as Brexit.

Business banking

Enable advisors to become a trusted partner. For example, offer video calls to discuss business dynamics and advise on financing options & loans. Many business customers travel extensively and love that they are one click away from meeting their advisor.

Customer service

Offer a seamless experience from text chat to video calls when customers require a more in-depth conversation with a financial advisor.

Mortgages & loans

Provide fast and personal advice on mortgages and loans. Help your customers go through the decision process faster with video calling, and empower them to buy the house of their dreams.

Insurance

Personally advise customers on the right insurance products. For example, offer video calls during life-changing moments that are likely to impact one’s insurance needs. 

Investments

Give personal advice on how to manage their portfolio. For example, offer video calls to coach customers how to get started with investments.

Your new standard in Marketing, Payments & Sales. It's Bird

The right message -> to the right person -> at the right time.

Your new standard in Marketing, Payments & Sales. It's Bird

The right message -> to the right person -> at the right time.