Video Service Innovation
Video Service Innovation
Video Service Innovation

Delight customers through personalized video services

Delight customers through personalized video services

Delight customers through personalized video services

Reach new audiences and create a highly personal and engaging experience without having an in-person meeting. Innovative businesses are leveraging this new channel in smart ways, transforming their customer journeys.

Reach new audiences and create a highly personal and engaging experience without having an in-person meeting. Innovative businesses are leveraging this new channel in smart ways, transforming their customer journeys.

Reach new audiences and create a highly personal and engaging experience without having an in-person meeting. Innovative businesses are leveraging this new channel in smart ways, transforming their customer journeys.

TRUSTED BY OVER 25,000 BUSINESSES

TRUSTED BY OVER 25,000 BUSINESSES

TRUSTED BY OVER 25,000 BUSINESSES

Deliver new services via video

Create high touch and effortless live-video experiences for your customers anywhere, anytime, even on mobile.

Higher sales, better relationships

Help agents focus on what matters: building relationships that convert to higher sales. Our automation features take care of the rest.

Empower teams to scale

Empower teams to be successful in having video calls with customers through expert services —

Easily add and combine channels

Combine video with other communication channels your customers use, including Email, SMS, WhatsApp and more.

Improve business impact and results

Explain complex topics more efficiently by making a personal connection and sharing your screen. This leads to improved first-time fixes. Spot opportunities for up and cross-selling, increasing sales revenue.

Get started with new services

Introduce completely new services that were impossible to offer before because it would be too costly face-to-face or too ineffective via phone. Video calling enables you to visit your customer without actually being there and create a memorable personal experience with the click of a button.

Redesign existing services

Replace existing touchpoints, serviced via face-to-face, phone or text chat, by video calls. Or identify new moments along the customer journey to delight customers in new ways. By offering video calls, you can make the customer journey shorter, more personal and more effective.

Find out more

Find out more

Your new standard in Marketing, Payments & Sales. It's Bird

The right message -> to the right person -> at the right time.

Your new standard in Marketing, Payments & Sales. It's Bird

The right message -> to the right person -> at the right time.